Helix is an all-in-one, cloud-based clinical and practice management platform for General Practice doctors' offices.
Created by Medical Director, the company behind one of Australia's most popular medical software enterprises, it represents a huge step into the future of health care and wellness, with a focus on connectivity, patient engagement, and data-driven insights.
The Helix design team was built from the ground up, with the goal of shifting the company toward a design- and product-led climate. We had a rare opportunity to completely reimagine a conventional legacy product, and launch it into a modern future.
As a member of the team, I worked to evangelize design thinking and processes by actively promoting collaboration and creative problem-solving throughout the organization.
This included facilitating multidisciplinary ideation workshops, outreach and exploration of customer behaviour, finding ways to incorporate volumes of knowledge into smart feature designs, and creating funky promotional booths for conferences.
Here are a few case studies of my work on Helix